Instant Diagrams
Privacy Policy
This Privacy Policy explains how Instant Diagrams collects, uses, shares, and protects information when you use our website and services.
1. Information We Collect
We collect information you provide directly, such as account details, billing details, support requests, prompts, and diagram content. We may also collect technical data such as device, browser, and usage information.
2. How We Use Information
We use information to operate the service, authenticate users, process payments, improve product performance, prevent abuse, and communicate product updates or support responses.
3. Sharing Information
We may share information with service providers that help us run the platform (for example hosting, analytics, authentication, and payment processors). We do not sell personal information.
4. Data Retention
We retain data for as long as needed to provide services, meet legal obligations, resolve disputes, and enforce our agreements.
5. Security
We apply reasonable technical and organizational safeguards to protect information, but no method of storage or transmission is completely secure.
6. Cookies and Similar Technologies
We may use cookies and similar technologies for authentication, preference storage, analytics, and service reliability.
7. Your Choices
You can update account information from your account settings, and you can contact us to request access, correction, or deletion where applicable.
8. Children's Privacy
The service is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this policy from time to time. If material changes are made, we will revise the date above and post the updated version on this page.
10. Contact
For privacy questions, contact support@instantdiagrams.com.